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Conditions
stay

The hotel only accommodates dogs with valid vaccinations, which the dog owner must prove by presenting a vaccination certificate. Furthermore, the dog must be freed from external and internal parasites. The dog must also not smell, so we recommend bathing it before arrival and washing the things you bring with you.

Please keep in mind that dogs can get dirty or tangled during activities and games together. As we keep the hotel clean, we wash the dogs' paws as needed before they go to the rooms. It is therefore necessary to be able to handle the dog in this way.

Before your dog's first stay at the hotel and to assess how the dog will handle the stay, all new dogs, regardless of breed and size, are required to complete a trial stay (2 days with an overnight stay), with the dog's owner available during the trial stay on the phone and is able to pick up the dog in case of problems.

The price for a trial stay of one dog is CZK 1,500 (second and next dog 50% discount) and is non-refundable.

Book a trial stay via the booking form on the Price list and booking page, please indicate in the notes that it is a trial stay.

Preference is given to fully socialized dogs, i.e. that the dog is not too timid towards people and has no problem in the company of other dogs of both sexes and of any size. In the event of dangerous or conflicting behavior, the dog will be excluded from the group of other dogs and will walk alone. For dogs that walk alone, the walking time is limited, priority is given to the walking pack.

Dogs of the bull, staff, rottweiler, doberman, cane corso and similar breeds will be walking alone. 

For dogs that have not learned 100% hygiene, are used to it from home, or have some restrictions for health reasons, it is necessary to pack a sufficient number of children's suction pads.

We offer the services of a dog hotel, this is not individual babysitting. We have several dogs staying with us and we have to take care of all of them. It is therefore not possible for the dog to force attention or contact by, for example, barking or growling.

 

Our hotel is not a correctional facility, we do not offer education, re-education or training, we don't have the space or time for that. The dog must be able to stay in the hotel. If your dog has educational problems that prevent it from staying in the hotel, please contact another type of facility.

A dog cannot be accommodated in our hotel if:

- shows aggressive behavior towards people,

- marks furniture or walls in the room,

- nibbles, scratches or otherwise destroys doors, walls or hotel equipment,

- shows excessive timidity towards people.

How is everything going?

Before your first stay, we recommend that you also visit our hotel with your dog (please arrange the date of the visit in advance by phone). We can combine this first visit with a stay for an exam. 

Payment for accommodation is paid in advance by transfer to our account. Extension of the stay is possible by agreement, the additional payment is also paid by bank transfer no later than the next day after picking up the dog.

Please keep in mind that the accommodation reservation is only valid after payment.

In case of cancellation of the reservation, we charge cancellation fees:

21 or more days before the start of accommodation - no cancellation fee,

15 - 20 days before the start of accommodation - 50% of the price,

6 - 14 days before the start of accommodation - 80% of the price,

5 or less days before the start of accommodation - 100% of the price.

In addition to the vaccination certificate and feeding, you can also pack your dog's favorite toy, bed or blanket. 

Arrivals and departures of dogs are possible at the following times:

9 - 10 a.m.

1 - 2 p.m.

6 - 7 p.m.

Milonice, Roštoutky 150

Vyškov district

Contact:

Lucie Komárková, phone +420 737 184 971

           

psihoteldeniska@gmail.com

account number: 670100-2219008292/6210 (mBank)

ID: 72004801

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